Bonaverde US Store

My roaster rotator is not spinning properly. Should I send my machine to be repaired?

If your roaster rotator is spinning fully, but occasionally catches on beans which disrupts its rotation cycle, don't worry! Even though this behaviour is not normal, it won't alter the quality of the coffee you are making -- the beans are still getting turned sufficiently for roasting. So if you believe that your coffee is indeed well roasted and tasting good we advise you to keep the machine. If in the unlikely instance the rotator appears legitimately jammed and does not spin at all, please contact support@bonaverde.com for additional troubleshooting.

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